The last year and a half has ushered in many valuable lessons, and for many smaller businesses, the takeaway was the importance of good people and reliable technology when it comes to making major shifts to how a business operates.
From the technology side, many businesses struggled to obtain normality in a world that suddenly shifted to remote. If you managed to do it on your own, we applaud you. We saw the struggle and were able to assist with our clients through technologies we had been using for years, and for the most part, it paid off.